Why Is My Samsung Washer Saying Ur

Why Is My Samsung Washer Saying Ur?

If you own a Samsung washer and have noticed the error message “Ur” displayed on its screen, you might be wondering what it means and how to resolve it. This article aims to provide you with a comprehensive understanding of why your Samsung washer is saying “Ur” and guide you towards troubleshooting solutions. Additionally, we have included a FAQs section at the end to address common queries related to this error message.

Understanding the “Ur” Error Message:

The “Ur” error message on your Samsung washer indicates a communication issue between the main control board and the user interface control board. This error message often occurs when there is a loose connection or a faulty component within the washer’s electronic system. It can also result from a power surge or an electrical problem.

Troubleshooting Steps for the “Ur” Error:

1. Power Reset: Start unplugging the washer from the power outlet. Wait for a few minutes before plugging it back in. This power reset can sometimes resolve minor communication issues.

2. Check Connections: Ensure that all connections between the main control board and the user interface control board are secure and not loose. If you find any loose connections, reconnect them firmly.

3. Inspect Wiring Harness: Examine the wiring harness that connects the control boards. Look for any signs of damage or frayed wires. If you notice any issues, consider replacing the wiring harness.

4. Unplug Additional Devices: If you have other devices connected to the same power outlet as your washer, unplug them temporarily. This step will help determine if the “Ur” error is caused an overload on the electrical circuit.

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5. Power Cycle: Turn off the washer and unplug it from the power outlet. Wait for at least 30 minutes before plugging it back in and turning it on. This extended power cycle can sometimes reset the communication error.

6. Professional Assistance: If the above steps do not resolve the “Ur” error, it is recommended to seek professional help. Contact Samsung customer support or schedule a service visit from a certified technician who can diagnose and fix the underlying issue.


Q1. Can I continue using the washer with the “Ur” error message?
A1. It is advisable to avoid using the washer until the error is resolved. Continuing to use the machine may cause further damage and complicate the repair process.

Q2. How long does it take to fix the “Ur” error?
A2. The repair time can vary depending on the cause of the error and the availability of spare parts. In some cases, it may be resolved within a few hours, while others may take longer.

Q3. Is the “Ur” error covered under warranty?
A3. If your washer is still under warranty, the repair or replacement cost may be covered. However, warranty terms may vary, so it is recommended to check with Samsung or refer to your warranty documentation.

Q4. Can I troubleshoot the “Ur” error myself?
A4. While some basic troubleshooting steps can be attempted users, it is recommended to seek professional assistance for complex issues. This ensures proper diagnosis and prevents any further damage to the washer.

Q5. How can I prevent the “Ur” error in the future?
A5. To avoid encountering the “Ur” error in the future, make sure to follow the manufacturer’s instructions for installation, usage, and maintenance of your Samsung washer. Additionally, using surge protectors can help safeguard against power surges.

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In conclusion, the “Ur” error message on your Samsung washer indicates a communication problem between the control boards. By following the troubleshooting steps mentioned above and seeking professional assistance if needed, you can resolve this error and get your washer back up and running efficiently. Remember to prioritize safety while troubleshooting and consult the manufacturer’s guidelines for optimal results.

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